Terms of cooperation in plain language

Before starting work, we sign a written engagement agreement (toimeksiantosopimus). It sets out which services we handle, on what pricing basis, on what schedule and how responsibilities are divided.

Finnish accounting firms commonly attach the general terms of the Finnish Association of Accounting Firms (TAL-ehdot) to the agreement. Which general terms apply to our cooperation is agreed in the agreement.

Our prices are based on a public price list. Prices exclude VAT (ALV). For bookkeeping you can choose a fixed monthly package when the scope of the service is predictable, or pricing based on the number of transactions. Other services are priced according to the lines of the price list.

The final monthly price is always agreed based on the client's actual needs, the quality of the records and the number of transactions.

Official fees and costs from external service providers are invoiced separately at actual cost. Urgent work +50 %.

See prices

Bookkeeping is based on the records you provide: receipts, purchase and sales invoices, bank statements, contracts and payroll data. Records are delivered regularly in the agreed electronic way.

Timing matters because official filings have strict deadlines. For example, the VAT return (ALV-ilmoitus) is filed for each period by the deadline set by the Finnish Tax Administration (Verohallinto), and payroll data must as a rule be reported to the Incomes Register (tulorekisteri) no later than the fifth calendar day after the payday.

The date by which the records for each period must reach us is set out in the agreement.

Under the Accounting Act, the obligation to keep accounts lies with the company itself. Responsibility for the bookkeeping and filings therefore remains with the company even when the work is outsourced to an accounting firm.

You are responsible for ensuring that the records you provide are correct and complete, and for decisions concerning the company's business.

We are responsible for carrying out the agreed work carefully, professionally and on the agreed schedule, and for letting you know if we notice gaps or unclear points in the records.

We invoice the agreed services regularly. Monthly packages and ongoing services are invoiced on the agreed schedule, and one-off work once it is completed or as agreed.

The invoicing interval, payment period and other payment terms are set out in the agreement.

We treat the data of your company and your employees as confidential. We do not disclose it to third parties except where required by law or as agreed with you, for example in filings with the authorities.

Personal data is processed in accordance with the EU General Data Protection Regulation (GDPR) and national legislation. When doing your bookkeeping and payroll, we process personal data on your behalf.

Read the privacy notice

You can reach us by phone, email and WhatsApp. Meetings can be held remotely by phone or video, or at our office in Valkeakoski.

We serve you in Finnish, Estonian and Russian. We reply within one working day.

• Phone: +358 44 020 2574 (Mon–Fri 9–17)
• Email: asiakaspalvelu@e-toimisto.fi
• WhatsApp: +358 44 020 2574
• Remote meetings: book a time
• Languages of service: Finnish, Estonian, Russian

The notice period and the arrangements for ending the agreement are set out in the agreement.

When our cooperation ends, we hand over your company's accounting records to you or your new bookkeeper as agreed. We tell you up to what point the work has been done and which filings are still outstanding, so that the transfer goes smoothly.